With competition more challenging than ever, the pressure is on businesses to attract new customers and retain existing ones. The key to achieving this is providing a superior customer experience. Here are the seven ways AI is enhancing the digital customer experience!
Having good Instagram customer service means building brand loyalty and finding potential user communities. Here is how you can improve your customer service on Instagram!
The future of learning comes with fun, out-of-the-box ways to learn and retain knowledge. It is why edutainment is the future and why technology is so effective in the learning process. Find out more here!
To end the year we want to share a very special interview with the people behind this project. The editors responsible for the success of this space could not go unseen in our blog Marta Guzmán and Sandra Rosado are part of Telecoming's Communication team. They are...
As we all know, every year, there are Santa’s helpers who get lost along the way and arrive just in time for Christmas. If this is your case, don’t worry because we will bring you some technological ideas here. Cooking, music, photography… giving technology as a gift is always a good option. If this interests you, read on!
The New Year is approaching, and the holidays are here, so we at Telecoming would like to wish you a happy and prosperous new year.
We can use technology for anything in any business – from scaling teams and providing better service to increasing privacy and accessibility. While certain software applications might seem excessive, several powerful technologies have severe benefits to adopting. We’ve identified seven of them. Keep reading!
Marketing is not about content but what we want to achieve with it. While content quality is essential, it’s more critical to choose promotional strategies for introducing it to the target audience. So, let’s focus on the top five tactics – most marketers know but don’t use – to save their precious time.
Virtual Reality is moving from a term that still seems futuristic to many to become a standard technology. Find out more here!
Monetizing digital content enables publishers to make their business more profitable. But, at the same time, the competitive environment drives them to create better content and look for ways to maintain users’ loyalty and satisfaction. Here’s where customer journey mapping steps in, allowing the publishers to understand their audience better to provide the content they need and the experience they deserve. Let’s see how customer journey mapping works and what benefits it can bring to your digital platform.